![]() ![]() Log into your computer as yourself and start the Outlook Desktop app. Add a Shared Email Mailbox Through Outlook 365 Desktop ![]() M obile devices must use OWA in a mobile browser. The Android and iOS Outlook mobile apps currently do not support opening shared email accounts. You’ll be notified when the configuration is complete. Your account will automatically be configured. Enter your information in the Add Account dialog box: full name, complete email address, and password you use for that account. Under Account Information click Add Account. From the File tab, select + Add Account or Account Settings -> Account Settings. Microsoft supports opening shared email accounts in the desktop version of Outlook and the Outlook Web App (OWA). Log into your computer as yourself and start the Outlook Desktop app. It is your responsibility to contact the mailbox owner to request access to a shared mailbox. If the Service Desk cannot identify the shared mailbox owner, they can submit a ticket for you to the Postmaster requesting assistance identifying the owner of the mailbox. If you are unsuccessful in identifying the shared mailbox owner,Ĭ ontact the Service Desk. ![]()
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